Privacy Policy

VendiHalt Refiller App is operated by ROOP SAGAR FOODWORKS AND TECHNOLOGIES LLP ("VendiHalt", "we", "our", or "us").

This Privacy Policy explains how we collect, use, store, and protect information when you use the VendiHalt Refiller mobile application ("App").

By using the App, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Depending on how the App is used, we may collect the following information:

Account Information

When you access the App, we may collect information such as:

• Name
• Email address
• Phone number
• User ID
• Login and authentication information

Vending Machine Information

The App may process operational information related to vending machines, including:

• Machine identification number
• Machine location or assigned location
• Product and inventory information
• Refill information
• Stock quantities
• Machine status
• Operational and maintenance information
• Refill history

Device Information

We may collect limited technical information required for the App to operate, such as:

• Device model
• Android version
• App version
• Device identifiers
• IP address
• Network information
• Crash and diagnostic information

Usage Information

We may collect information about how the App is used, including:

• App activity
• Features accessed
• Refill and inventory activities
• Error and diagnostic information

2. How We Use Information

We use collected information to:

• Provide and operate the VendiHalt Refiller App
• Authenticate authorized users
• Manage vending machine refill operations
• Manage inventory and product information
• Track refill activities
• Maintain vending machine operational records
• Provide support and troubleshoot issues
• Improve the App and its reliability
• Detect and prevent unauthorized access or misuse
• Maintain the security of our systems
• Comply with applicable legal and regulatory requirements

3. Information Sharing

We do not sell personal information to third parties.

We may share information with:

• Service providers that help us operate our application and infrastructure
• Cloud hosting and technology providers
• Analytics, monitoring, or security service providers, where applicable
• Government authorities or law enforcement when required by applicable law

Information is shared only when reasonably necessary for providing services, maintaining the App, protecting our systems, or complying with legal obligations.

4. Data Security

We take reasonable technical and organizational measures to protect information against unauthorized access, alteration, disclosure, or destruction.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

5. Data Retention

We retain information for as long as reasonably necessary to provide our services, maintain operational records, comply with legal obligations, resolve disputes, and enforce our agreements.

When information is no longer required, we may delete or anonymize it in accordance with our applicable retention practices.

6. Account and Data Deletion

If you have an account and would like to request deletion of your account or personal information, you may contact us using the contact information provided below.

Some information may need to be retained where required for legal, security, accounting, or legitimate business purposes.

7. Children's Privacy

The VendiHalt Refiller App is intended for use by authorized personnel and is not directed toward children.

We do not knowingly collect personal information from children.

8. Third-Party Services

The App may use third-party services or infrastructure providers to support application functionality, authentication, hosting, monitoring, analytics, or other operational requirements.

These providers may process information as necessary to provide their services and are expected to handle information according to their applicable privacy and security practices.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When we make changes, we will update the "Last updated" date at the top of this Privacy Policy.

We encourage users to periodically review this page for the latest information.

10. Contact Us

If you have questions about this Privacy Policy or want to request deletion of your personal information, please contact us: